Privacy Policy

Hiro Science, a Nevada Corporation ("Hiro Science," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy ("Policy") describes how we collect, use, disclose, and safeguard information when you visit or make purchases from https://www.hiroscience.com ("Website").

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

1. Information Collected

1.1. Personal Information

We collect personal information that you voluntarily provide to us when you register on the Website, place an order, or engage in other activities on our Website. The personal information we collect may include:

(a) Institutional Information: Name of your institution, institutional address, institutional email address, tax identification numbers, and other information necessary to verify your institutional affiliation

(b) Account Information: Your name, job title, professional email address, telephone number, and other contact details provided during account registration

(c) Transaction Information: Purchase orders, payment information, billing address, shipping address, and other information necessary to process your orders

(d) Correspondence Information: Information contained in your communications with us, including customer service inquiries, product questions, and feedback

(e) Documentation: Business licenses, institutional purchase orders, tax-exempt certificates, or other relevant documents we may request to satisfy the terms of this agreement such as confirming your identity or institutional affiliation

1.2. Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your equipment, browsing actions, and patterns, including:

(a) Usage Data: Information about how you use our Website, including pages visited, time spent on pages, navigation paths, and other usage statistics

(b) Device Information: Information about your computer, internet connection, IP address, operating system, and browser type

(c) Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities

2. How We Use Your Information

2.1. Operational Uses

2.1.1. To process and fulfill your orders, including shipping and delivery of products

2.1.2. To verify your ability to purchase our products according to factors that may include account details and university affiliation, among others

2.1.3. To create and maintain your account, including authenticating your identity

2.1.4. To provide you with invoices, order confirmations, shipping notifications, and similar transactional communications

2.1.5. To respond to your inquiries and provide customer service

2.2. Communication Uses

2.2.1. To send administrative notices, such as updates to our terms, conditions, and policies

2.2.2. To communicate with you about products, services, our and those of 3rd parties, and events that may be of interest to your institution

2.2.3. To provide information about your account, orders, or other transactions

2.3. Analytical and Improvement Uses

2.3.1. To analyze usage patterns and trends to improve our Website functionality and user experience

2.3.2. To monitor and analyze the effectiveness of our products and services

2.3.3. To develop new products, services, features, and functionality

2.4. Legal and Compliance Uses

2.4.1. To comply with applicable legal obligations, including responding to lawful requests from public authorities

2.4.2. To enforce our Terms of Use and other agreements

2.4.3. To protect our rights, privacy, safety, or property, and that of our customers or others

2.4.4. To detect, prevent, or investigate potential security incidents or fraud

3. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

3.1. Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

1. Payment processors and financial institutions to process your payments
2. Shipping and logistics providers to deliver your orders
3. IT service providers who provide hosting, data storage, and other technical services
4. Customer service providers who assist with responding to your inquiries

3.2. Legal and Regulatory Disclosures

We may disclose your information when we believe in good faith that disclosure is necessary to:

1. Comply with any court order, law, or legal process, including responding to any government or regulatory request
2. Enforce or apply our Terms of Use and other agreements
3. Protect the rights, property, or safety of Hiro Science, our customers, or others

3.3. Business Transfers

If Hiro Science is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

3.4. Consent-Based Disclosures

We may disclose your information to any other third party with your prior consent.

3.5. Non-Sale of Personal Information

We do not sell, rent, or lease your personal information to third parties. We do not share your personal information with third parties for their direct marketing purposes without your consent.

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

5. Cookies and Tracking Technology

5.1. Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies for purposes such as:

(a) Essential Cookies: Necessary for the Website to function properly, including enabling access to secure areas of the Website and processing transactions

(b) Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Website. This helps us improve the way our Website works

(c) Functionality Cookies: Used to recognize you when you return to our Website, enabling us to personalize our content and remember your preferences

5.2. Web Beacons and Pixel Tags

Web beacons (also known as clear gifs, pixel tags, and single-pixel gifs) are small electronic files that permit us, for example, to count users who have visited certain pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

5.3. Analytics Services

We may use third-party analytics services, such as Google Analytics, to help us understand how users engage with our Website. These services may use cookies and similar technologies to collect information about your use of the Website and report website trends.

5.4. Your Choices Regarding Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website.

6. Your Rights and Choices

6.1. Account Information

You may review and update certain account information by logging into your account on our Website. If you would like to request access to, correction of, or deletion of personal information that you have provided to us, please contact us as specified in the "Contact Us" section below.

6.2. Communications Preferences

You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in each promotional email or by contacting us as specified in the "Contact Us" section below. Please note that even if you opt out of receiving promotional communications, we may still send you non-promotional communications, such as those about your account, orders, or our ongoing business relations.

6.3. State-Specific Privacy Rights

Depending on your state of residence, you may have additional rights regarding your personal information. Please contact us as specified in the "Contact Us" section below to exercise any applicable rights.

6.4. Nevada Residents

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to the contact information provided below. However, please note that we do not currently sell data triggering that statute's opt-out requirements.

6.5. Response to Requests

We will respond to your requests regarding your personal information within a reasonable timeframe in accordance with applicable law. We may require specific information from you to help us verify your identity and process your request.

7. Third-Party Websites

Our Website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party website. You are subject to the policies of those third-party websites where applicable. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

8. Children's Privacy

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us as specified in the "Contact Us" section below.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page with a notice that the Privacy Policy has been updated. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.

10. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Nevada, without giving effect to any choice or conflict of law provisions or rules. Any dispute shall be governed by arbitration as indicated in our Terms of Use.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: support@hiroscience.com

Address: 5155 Blue Diamond Road Ste 102 #2648 Las Vegas, NV 89139

Contact Form: https://www.hiroscience.com/contact